1.COLOUR + MATERIAL
WE CAN’T WAIT TO MEET YOU! MAKE AN APPOINTMENT WITH ONE OF OUR SALES TEAM MEMBERS TO GET THE PROJECT GOING. OUR TALENTED AND ATTENTIVE SALES STAFF WALK YOU THROUGH OUR PROCESS FROM START TO FINISH. LETS GET STARTED BY PICKING A FEW COLORS AND MATERIALS TO PRICE OUT.
2.QUOTE
FIRST THINGS FIRST – LETS TALK PRICE! WHETHER YOU HAVE MET WITH OUR SALES TEAM FOR A CONSULTATION, OR YOU HAVE SOME COLOURS AND MATERIALS IN MIND, WE CAN PROVIDE YOU WITH A PRICE! WE REQUIRE A DRAWING OF YOUR SPACE TO PROVIDE A QUOTE (DON’T WORRY IT CAN BE A QUICK AND SIMPLE SKETCH). PLEASE INCLUDE MEASUREMENTS, THE TYPE OF SINK CUT OUT REQUIRED, STOVE, IF CABINETS ARE NEW OR OLD, WHAT YOUR ANTICIPATED INSTALLATION DATE IS AND ANY OTHER DETAILS WE SHOULD KNOW ABOUT.
3.TEMPLATE
THE FIRST ITEM ON THE SCHEDULE WILL BE THE TEMPLATE WHICH IS THE ON SITE MEASUREMENT (DON’T WORRY, WE WON’T CUT ANY COUNTERTOPS BASED ON YOUR ROUGH DRAWING)! WE USE A DIGITAL LASER TEMPLATING SYSTEM FOR THE MOST ACCURATE MEASUREMENTS. IF YOU HAVE NEW CABINETRY, WE CAN DO THE TEMPLATE ONCE THE BASE CABINETS ARE INSTALLED AND SECURED. IF YOU’RE REPLACING OLD COUNTERTOPS BUT KEEPING YOUR OLD CABINETRY, IT’S BEST IF YOUR OLD COUNTERTOPS ARE REMOVED PRIOR TO THE TEMPLATE. WE DO OFFER COUNTERTOP REMOVAL SERVICES IF YOU REQUIRE. IN SOME CASES WE CAN TEMPLATE WITH THE OLD TOPS ON. PLEASE CONTACT ONE OF OUR SALES REPRESENTATIVES FOR ANY FURTHER QUESTIONS ABOUT THE TEMPLATE PROCESS.
4.FABRICATION
FABRICATION (CUTTING AND POLISHING) OF YOUR CHOSEN MATERIAL IS DONE ON A STATE OF THE ART CNC MACHINE IN OUR SHOP WITH OUR EXPERIENCED FABRICATORS HANDLING IT EVERY STEP OF THE WAY. WE OPERATE WITH TOP OF THE LINE CUTTING AND POLISHING MACHINES WHICH ALLOW US TO STAY EFFICIENT AND ACCURATE. WE ARE COMMITTED TO OUR LEAD TIME AND EFFICIENCIES. OUR FABRICATION DEPARTMENT RUNS ON TWO SHIFTS, OPERATING 16 HOURS A DAY, 5 DAYS A WEEK.
5.INSTALL
APPROXIMATELY 7-10 BUSINESS DAYS AFTER THE TEMPLATE WILL BE THE INSTALLATION. USING TOP OF THE LINE EQUIPMENT AND THE BEST INSTALLERS IN THE INDUSTRY, WE WILL COMPLETE THE INSTALLATION WITH YOUR SATISFACTION AS OUR TOP PRIORITY. INSTALLS VARY FROM 1 HOUR TO 8 + DEPENDING ON THE SIZE OF YOUR PROJECT. AFTER THE INSTALL IS FINISHED, A PLUMBER CAN BE CALLED TO HOOK UP THE SINK AND FAUCET. THE SINK MOUNT SHOULD SET FOR 12 HOURS PRIOR TO PLUMBING BEING HOOKED UP AGAIN. ON INSTALL DAY, WE LEAVE BEHIND A COMPLEMENTARY CUTTING BOARD, TOO! ITAL-STONE IS VERTICALLY INTEGRATED, MEANING ALL CREW MEMBERS YOU ENCOUNTER ARE PART OF THE ITAL-STONE TEAM. FOSTERING A COMPANY CULTURE BY CONTINUALLY GROWING OUR TEAM ALLOWS US TO STAY COMMITTED TO SERVICE.
